{"id":26291,"date":"2026-05-07T02:04:12","date_gmt":"2026-05-07T05:04:12","guid":{"rendered":"https:\/\/www.hmccap.com\/reclamos-y-denuncias\/"},"modified":"2026-11-13T03:22:48","modified_gmt":"2026-11-13T06:22:48","slug":"reclamos-y-denuncias","status":"publish","type":"page","link":"https:\/\/www.hmccap.com\/es\/reclamos-y-denuncias\/","title":{"rendered":"Reclamos y denuncias"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26291\" class=\"elementor elementor-26291 elementor-21729\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e464288 e-flex e-con-boxed e-con e-parent\" data-id=\"e464288\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41e7675 elementor-widget elementor-widget-spacer\" data-id=\"41e7675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ee8dff e-flex e-con-boxed e-con e-parent\" data-id=\"2ee8dff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92cd3f3 elementor-widget elementor-widget-spacer\" data-id=\"92cd3f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3739ae e-flex e-con-boxed e-con e-parent\" data-id=\"f3739ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-animations-css\" href=\"https:\/\/www.hmccap.com\/wp-content\/themes\/woodmart\/css\/parts\/mod-animations-transform.min.css?ver=7.5.1\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t<div class=\"elementor-element elementor-element-6345e37 wd-animation-slide-from-bottom wd-width-100 wd-animation-normal elementor-widget elementor-widget-wd_title\" data-id=\"6345e37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-section-title-css\" href=\"https:\/\/www.hmccap.com\/wp-content\/themes\/woodmart\/css\/parts\/el-section-title.min.css?ver=7.5.1\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-mod-highlighted-text-css\" href=\"https:\/\/www.hmccap.com\/wp-content\/themes\/woodmart\/css\/parts\/mod-highlighted-text.min.css?ver=7.5.1\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tCanales de Reclamos, Denuncias y Comunicaci\u00f3n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l wd-underline-colored\"><\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1eba9cb e-con-full e-flex e-con e-parent\" data-id=\"1eba9cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-616315f e-con-full e-flex e-con e-child\" data-id=\"616315f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22484f1 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"22484f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Denuncias de Cumplimiento y Canal de Denuncias<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>HMC Administradora de Activos pone a disposici\u00f3n este canal de comunicaci\u00f3n para que las personas puedan presentar denuncias ante la Alta Direcci\u00f3n de la Compa\u00f1\u00eda respecto de fraudes o delitos contemplados en la Ley N.\u00ba 20.393, incluyendo lavado de activos, financiamiento del terrorismo, cohecho y receptaci\u00f3n.<\/p><p>Todas las denuncias presentadas a trav\u00e9s de este canal ser\u00e1n revisadas \u00fanicamente por el Oficial de Cumplimiento, quien tratar\u00e1 la informaci\u00f3n con estricta confidencialidad y compartir\u00e1 los antecedentes relevantes con el Directorio de la Compa\u00f1\u00eda \u00fanicamente con el fin de evaluar si corresponde iniciar una investigaci\u00f3n.<\/p><p>Las denuncias pueden presentarse de forma an\u00f3nima. Si desea mantener el anonimato, seleccione la opci\u00f3n correspondiente en el formulario.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fe199b e-con-full e-flex e-con e-child\" data-id=\"9fe199b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9d595 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"2c9d595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Reclamos y Quejas de Clientes<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>HMC Administradora de Activos pone a disposici\u00f3n este canal de comunicaci\u00f3n para que clientes, proveedores o contrapartes puedan expresar cualquier disconformidad respecto de asuntos comerciales u operacionales relacionados con sus productos, as\u00ed como cualquier inquietud respecto de conductas que consideren inapropiadas por parte de alg\u00fan empleado de la Compa\u00f1\u00eda.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65558c8 e-con-full e-flex e-con e-parent\" data-id=\"65558c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8d4413b e-con-full e-flex e-con e-child\" data-id=\"8d4413b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-899abd2 elementor-widget elementor-widget-wd_button\" data-id=\"899abd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-semi-round btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/www.hmccap.com\/es\/denuncias-de-cumplimiento-y-canal-de-denuncias\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tEnviar una Denuncia de Cumplimiento\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04e666e e-con-full e-flex e-con e-child\" data-id=\"04e666e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85327c0 elementor-widget elementor-widget-wd_button\" data-id=\"85327c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-semi-round btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/www.hmccap.com\/es\/reclamos-y-quejas-de-clientes\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tEnviar un Reclamo o Queja de Cliente\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0058b1 e-flex e-con-boxed e-con e-parent\" data-id=\"e0058b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-803db29 elementor-widget elementor-widget-wd_text_block\" data-id=\"803db29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-text-block-css\" href=\"https:\/\/www.hmccap.com\/wp-content\/themes\/woodmart\/css\/parts\/el-text-block.min.css?ver=7.5.1\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p>Si no desea presentar su denuncia, reclamo o queja a trav\u00e9s de este canal, tambi\u00e9n puede enviar los antecedentes correspondientes en un sobre cerrado dirigido al Directorio de la Compa\u00f1\u00eda o al Oficial de Cumplimiento, a la direcci\u00f3n Nueva Costanera 4040, Oficina 32, Vitacura, Santiago.<\/p><p>En todos los casos, HMC Administradora de Activos garantiza que la informaci\u00f3n proporcionada se mantendr\u00e1 en estricta confidencialidad.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Canales de Reclamos, Denuncias y Comunicaci\u00f3n Denuncias de Cumplimiento y Canal de Denuncias HMC Administradora de Activos pone a disposici\u00f3n<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-26291","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reclamos y denuncias - HMC Capital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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